{"id":126,"date":"2024-11-10T12:02:37","date_gmt":"2024-11-10T12:02:37","guid":{"rendered":"https:\/\/pfalztrafo.de\/?page_id=126"},"modified":"2025-09-02T14:09:24","modified_gmt":"2025-09-02T14:09:24","slug":"agb","status":"publish","type":"page","link":"https:\/\/pfalztrafo.de\/en\/agb\/","title":{"rendered":"Terms and Conditions Service"},"content":{"rendered":"
\n

Terms and Conditions (T&C) \u2013 Service<\/h2>\n\n\n\n

Last updated:<\/strong> August 2025<\/p>\n\n\n\n

Provider:<\/strong> PFALZTRAFO F\u00f6llinger GmbH, Am Flo\u00dfbach 15, 67112 Mutterstadt<\/p>\n\n\n\n

1. Scope<\/strong>
\nThese General Terms and Conditions (GTC) apply exclusively to entrepreneurs (\u00a7 14 German Civil Code \u2013 BGB) for service activities on transformers and high-voltage installations, \nin particular for maintenance, servicing, repair, cleaning, as well as testing and measurement services. \nDeviating or supplementary terms and conditions of the customer shall only apply if we have expressly confirmed their validity in text form.<\/p>\n\n\n\n

2. Offers and Conclusion of Contract<\/strong>
\nOur offers are non-binding and without obligation. \nA contract is only concluded upon our order confirmation in text form or through the actual performance of the service.<\/p>\n\n\n\n

3. Prices, Payment, Default<\/strong>
All prices are net plus statutory VAT.
In the event of payment default, the customer owes statutory default interest (9 percentage points above the base interest rate) as well as a default fee of \u20ac40. Further claims for damages remain reserved.<\/p>\n\n\n\n

4. Scope of Services and Customer\u2019s Duty to Cooperate<\/strong>
\nThe scope of services results from the respective order. Any work beyond this shall be remunerated separately.
\nThe customer shall ensure timely access to the work areas, provide the necessary shutdowns\/barriers, and guarantee safe working conditions \n(including compliance with occupational safety and environmental regulations, particularly when handling oil and waste oil). \nWaiting times and additional trips attributable to the customer are subject to remuneration. \nUpon request, we will handle the disposal of waste oil for a fee.<\/p>\n\n\n\n

5. Execution, Deadlines, Force Majeure<\/strong>
We perform our services professionally and to the best of our knowledge. Agreed deadlines are generally non-binding unless expressly confirmed as binding.
Obstacles to performance due to force majeure or unforeseeable, unavoidable events (e.g., strikes, official measures, extreme weather, supply disruptions, illness) will reasonably extend the performance periods. The customer will be informed of this without delay.<\/p>\n\n\n\n

6. Acceptance<\/strong>
\nUpon completion, the customer is obliged to accept the work; minor defects do not entitle the customer to refuse acceptance.
\nThe work shall also be deemed accepted if, after completion, we have set a reasonable deadline for acceptance \nand the customer does not refuse acceptance within this period by specifying at least one defect (\u00a7 640 (2) BGB).<\/p>\n\n\n\n

7. Warranty Rights and Limitation Period<\/strong>
\nThe statutory warranty rights (\u00a7 634 BGB) apply. The limitation period for warranty claims is shortened \u2013 insofar as legally permissible \u2013 to 12 months from acceptance.
\nExcluded from this reduction are in particular:
\n\u2013 Buildings as well as planning or supervision services (5 years),
\n\u2013 Fraudulently concealed defects,
\n\u2013 Claims for injury to life, body, or health,
\n\u2013 Damages caused by intent or gross negligence,
\n\u2013 Claims under the German Product Liability Act.
\nFor pure purchase contracts relating to spare or replacement parts (without installation), the limitation period is \u2013 insofar as permissible \u2013 12 months from the transfer of risk.<\/p>\n\n\n\n

8. Liability<\/strong>
\nWe are liable without limitation in cases of intent, gross negligence, injury to life, body, or health, as well as under the German Product Liability Act.
\nIn the event of simple negligence in the breach of essential contractual obligations (cardinal obligations), liability is limited to the typical, foreseeable damage. \nIn all other respects, liability is excluded.<\/p>\n\n\n\n

9. Spare Parts, Retention of Title, Transfer of Risk<\/strong>
\nWe retain ownership of delivered or replaced parts until full payment has been made. \nIn the case of shipment, the risk passes to the customer upon handover to the carrier.
\nIf the reserved goods are processed or resold, the resulting claims of the customer are hereby already assigned to us in the amount of the invoice value. \nWe hereby accept this assignment.<\/p>\n\n\n\n

10. Set-Off and Retention<\/strong>
\nThe customer is only entitled to set-off or retention if his claims are undisputed or legally established, \nor if they arise from the same contractual relationship.<\/p>\n\n\n\n

11. Subcontractors and Partial Performance<\/strong>
\nWe are entitled to engage suitable subcontractors and to provide partial services, \ninsofar as this does not conflict with the legitimate interests of the customer.<\/p>\n\n\n\n

12. Data Protection<\/strong>
\nWe process personal data in the course of contract execution in accordance with the requirements of the GDPR and the German Federal Data Protection Act (BDSG). \nDetails, in particular regarding purposes, legal bases, retention periods, and the rights of data subjects, can be found in our Privacy Policy on our website.<\/p>\n\n\n\n

13. Place of Performance, Jurisdiction, Governing Law<\/strong>
\nThe place of performance is our registered office. \nIf the customer is a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction is Ludwigshafen. \nGerman law shall apply; the UN Convention on Contracts for the International Sale of Goods (CISG) does not apply.<\/p>\n\n\n\n

14. Consumer Transactions (Exceptional Case)<\/strong>
\nShould a contract with a consumer be concluded in exceptional cases, the statutory right of withdrawal shall apply. \nThis right expires in the case of services if we have fully performed the service after the consumer has expressly agreed that we may begin execution before the withdrawal period has expired \nand has confirmed his knowledge of the loss of the right of withdrawal.<\/p>\n\n\n\n

15. Text Form and Severability<\/strong>
\nAmendments and additions require text form. \nShould individual provisions of these GTC be or become invalid, the remainder of the contract shall remain effective. \nThe statutory provision shall apply in place of the invalid provision.<\/p>\n\n\n\n

<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

Allgemeine Gesch\u00e4ftsbedingungen (AGB) \u2013 Service Stand: August 2025 Verwender: PFALZTRAFO F\u00f6llinger GmbH, Am Flo\u00dfbach 15, 67112 Mutterstadt 1. GeltungsbereichDiese Allgemeinen Gesch\u00e4ftsbedingungen (AGB) gelten ausschlie\u00dflich gegen\u00fcber Unternehmern (\u00a7 14 BGB) f\u00fcr Serviceleistungen an Transformatoren und Starkstromanlagen, insbesondere f\u00fcr Wartung, Instandsetzung, Reparatur, Reinigung sowie Pr\u00fcf- und Messleistungen. Abweichende oder erg\u00e4nzende Bedingungen des Kunden gelten nur, wenn wir […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"wp-custom-template-service","meta":{"footnotes":""},"class_list":["post-126","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pfalztrafo.de\/en\/wp-json\/wp\/v2\/pages\/126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pfalztrafo.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pfalztrafo.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pfalztrafo.de\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/pfalztrafo.de\/en\/wp-json\/wp\/v2\/comments?post=126"}],"version-history":[{"count":10,"href":"https:\/\/pfalztrafo.de\/en\/wp-json\/wp\/v2\/pages\/126\/revisions"}],"predecessor-version":[{"id":1196,"href":"https:\/\/pfalztrafo.de\/en\/wp-json\/wp\/v2\/pages\/126\/revisions\/1196"}],"wp:attachment":[{"href":"https:\/\/pfalztrafo.de\/en\/wp-json\/wp\/v2\/media?parent=126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}